Under Operation Fullstop, the LSU Agricultural Center, in cooperation with the Agricultural Research Service, began a large area pilot test in the New Orleans French Quarter. The program was designed to demonstrate the effectiveness of area-wide management of pests like the Formosan subterranean termite. Four years after the beginning of the program, data indicated that the population of the Formosan termite in the original 15-block area of the French Quarter program was being reduced, indicating to LSU Agricultural Center and ARS personnel that the program was working. It became evident, however, that the French Quarter program needed to be evaluated from the viewpoint of the participants of the study in order to assess their perceptions of the effectiveness of the program and to measure their knowledge of educational aspects of the program. Based on results of the study, it was concluded that the majority of the participants thought that the program was important, effective, and should be continued and expanded to other areas of the French Quarter. Knowledge scores derived from specific survey questions indicated that the participants were knowledgeable about termite biology, identification, prevention, control, and management.